Chandler Privacy Policy
Last updated: May 2026. Author: The Chandler team. This policy explains what personal data is collected on getchandler.com, the purposes for which it is processed, the legal bases relied on, and the rights available to visitors and applicants under applicable law.
Who we are
Chandler is a post-booking coordination platform built for travel advisors who organise group cruises. The marketing site at getchandler.com is operated by the team behind the product. Questions about this policy can be directed to privacy@getchandler.com or via the main site.
What we collect
On this marketing site the team collects only the details a visitor chooses to submit when requesting early access. That typically includes a name, email address, business name, host agency where applicable, and any context shared about an advisor practice. The application form is hosted at chandler.travel and the data is transmitted directly to the team. No payment details are collected on this site.
How submissions are used
Submitted details are used to evaluate applications for early access, to contact applicants about onboarding scheduling, and to send occasional product updates where the recipient has opted in. Personal data is not sold and is not shared with third parties for advertising purposes. Where vendors are used to host email or analytics, contracts require equivalent confidentiality obligations and appropriate data-processing terms.
Cookies and analytics
A small number of first-party cookies may be used to remember preferences. Aggregate, anonymised analytics may be collected to understand how visitors find the site. Cookies can be disabled in any modern browser without affecting access to the marketing site or the homepage.
Rights and contact
Visitors can request access to, correction of, or deletion of personal data they have shared by emailing privacy@getchandler.com. Requests are typically answered within fourteen days. Visitors located in jurisdictions with additional rights under GDPR, UK GDPR, or comparable regulations may also lodge a complaint with their local supervisory authority.